Privacy Policy
Last Updated: 2025-01-03
1. Introduction
At TuHu Fasteners & Manufacturing Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website (https://tuhufasteners.com/) or use our services.
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.
We comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and other relevant regulations. If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
We may collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, company name, etc.
• Browsing Information: Pages viewed, referring websites, search terms, and interactions with our site.
• Technical Information: IP address, browser type, device type, location data, and usage data.
• Communication Data: Messages or inquiries submitted through contact forms or customer support.
We collect this data when you:
✅ Visit and browse our website.
✅ Contact us via forms or email.
✅ Subscribe to newsletters or marketing emails.
✅ Request a quote or place an order.
3. How We Use Your Information
We use the collected information to:
✅ Process and fulfill orders.
✅ Provide customer support and respond to inquiries.
✅ Send marketing communications (if you opt in).
✅ Improve website performance and security.
✅ Comply with legal and regulatory requirements.
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.
4. Legal Basis for Processing Your Data
We process your personal data based on:
• Consent: When you opt in to marketing emails.
• Contract Performance: When processing orders or providing customer support.
• Legal Obligations: When required for tax, accounting, or legal compliance.
• Legitimate Interests: When improving website functionality and user experience.
If you have given us consent, you may withdraw it at any time by contacting us at sales@tuhufasteners.com.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
• Service Providers: Third parties assisting with payment processing, shipping, and customer support.
• Legal Authorities: When required by law or to protect our legal rights.
All third parties are contractually required to follow strict data protection measures.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax compliance). After this period, we securely delete or anonymize the data.
7. Data Security
We take technical and organizational measures, including encryption and access controls, to protect your personal data. However, no online system is 100% secure.
If a data breach occurs, we will notify affected individuals and authorities as required by law.
8. Your Rights
Under applicable privacy laws, you have the right to:
• Access and correct your personal data.
• Request deletion of your data (subject to legal exceptions).
• Withdraw consent for marketing communications.
For data access, corrections, or deletion requests, contact us at sales@tuhufasteners.com.
9. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with their information, contact us to have it removed.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email (if applicable) or post a prominent notice on our website.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
📍 TuHu Fasteners & Manufacturing Inc.
📧 Email: sales@tuhufasteners.com
📍 Address: 5700 – 100 King Street West, Toronto, ON, M5X 1C7
Cookies Policy
1. Introduction
We use cookies and similar tracking technologies to enhance your experience on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device that help improve functionality, store preferences, and analyze traffic.
3. How We Use Cookies
We use cookies for:
• Essential Cookies: Enable website functionality (e.g., navigation, “Get a Quote” forms).
• Performance Cookies: Analyze site traffic and visitor behavior.
• Functionality Cookies: Store user preferences (e.g., language settings).
• Advertising Cookies: Deliver relevant ads and measure their effectiveness.
Some cookies are placed by third parties, such as Google Analytics, Meta (Facebook) Pixel, and LinkedIn Ads.
4. Managing Cookies
You can manage or disable cookies in your browser settings. However, blocking cookies may affect website functionality.
For more details, visit:
To opt out of third-party advertising cookies:
🔹 Network Advertising Initiative Opt-Out
🔹 Digital Advertising Alliance Opt-Out
5. Updates to This Cookies Policy
We may update this Cookies Policy periodically. Changes will be posted on this page with an updated effective date.
6. Contact Us
If you have questions about this Cookies Policy, contact us at:
📍 TuHu Fasteners & Manufacturing Inc.
📧 Email: sales@tuhufasteners.com
📍 Address: 5700 – 100 King Street West, Toronto, ON, M5X 1C7